Archive for the ‘Business’ Category

Focused On The Holiday, The Now or The Future

By MARK RIFFEY - This time of year is always a good time to remind you of the difference between working on the business vs. working in it.... more

Missoula Job Service Featured Jobs | Week of Dec 8

Jobs this week: Housekeepers, Mechanic, Front Office Supervisor, Communications Director, Driver/Warehouse Worker, 14 Diesel Mechanics, 4 parts counter associates, lube techs and more! ... more

Liz Marchi: Working in Yoga Pants

By LIZ MARCHI - What’s great about yoga pants, other than they are comfortable, is that I don’t use any mental energy getting dressed on days when I work from the barn. ... more

Your Systems Should Serve All Customers

By MARK RIFFEY - Do your systems serve your internal customers or all of them? These systems don’t often focus on the client’s needs, even though they ultimately serve that client.... more

Missoula Job Service Featured Jobs | Week of Dec 1

Jobs this week: A part-time IT Field Technician, Program Director, Chief Accountant, A full-time Director for a Truck-Driving School, Chef De Cuisine, and more! ... more

The Magic Triangle of Small Business

By MARK RIFFEY - The Magic Triangle of Business? Quality, customer service, management. It's that simple.... more

Missoula Job Service Featured Jobs | Week of Nov 24

Jobs this week: A Facilities Manager, Chiropractic Doctor, Office Administrator, Kettle Bell Ringers, Auto Detailer, CNA or PCA , and more! ... more

Liz Marchi: Handing Off

By LIZ MARCHI - My work life has been full of aspirations and over reach. I have always aspired to do things that I wasn’t credentialed to do and that people said were too hard to do. ... more

Customers Cost Too Much to Let Them Disappear

By MARK RIFFEY - What happens to the clients who don't come back? Every business loses customers at some point. What separates the successful from the rest is how they act after that.... more

Missoula Job Service Featured Jobs | Week of Nov 17

Jobs this week: A Volunteer Services Specialist, Cashiers, Maintenance Technician Worker, Bus Rider, Heavy Haul Truck Driver, Optician/Contact Lens Technician, and more! ... more

Have You Thanked Them Lately?

By MARK RIFFEY - Can you remember the last time you received a personal, hand written thank you note from someone you do business with? Thanksgiving isn't the only time to be thankful.... more

Missoula Job Service Featured Jobs | Week of Nov 10

Jobs this week: Director of Finance, Habilitation Technician, Pediatric RNs and LPNs, Capenter/Framer, Excavator Operator, Head Engineer/Maintenance Manger and more!... more

Are They Talking About You?

By MARK RIFFEY - Are you customers talking about you? They should be. One of the most powerful tools in marketing is the testimonial. Yet they are used so infrequently.... more

Missoula Job Service Featured Jobs | Week of Nov 3

Jobs this week: Experienced Trailer and RV Repair person, Operations Manger, Receptionist, Glazier, Graphic Artist and Marketing Assistant, Accounting Technician and more!... more

Can You Sleep When The Wind Blows?

By MARK RIFFEY - Taking care of business means more than just caring about today.... more

Missoula Job Service Featured Jobs | Week of Oct 27

Jobs this week: A Qualified Automotive Tech, Nursery Workers, Field Assistants for Geophysical Surveying, Patient Service Tech, Office Assistant, Over-The-Road Driver, and more!... more

Has Your Client List Heard From You Lately?

By MARK RIFFEY - As we head into retail’s peak shopping season, the big question is “Will my clientele buy…again?” Have you had any contact with them since last November or December?... more

Missoula Job Service Featured Jobs | Week of Oct 20

Jobs this week: A Medical Billing Specialist, Public Works Director, Residential House Cleaner, Night Auditor and Housekeepers, CDL Drivers/Laborers, A wine barrel Production Technician and more!... more

Liz Marchi: Operating Without a Plan

By LIZ MARCHI - Defining purpose. That’s how I always started any endeavor. Why are we doing it, what does it look like when it’s a success? ... more

Selling to Everyone

By MARK RIFFEY - Selling isn’t about the shine; it’s about what happens when the shine has worn off.... more

All Mountain Water Company Employees Reject City Employment Offer

Employees of Mountain Water Company today rejected the City's offer of employment, saying that they prefer to work for an experienced water system owner that treats them with respect.... more

Missoula Job Service Featured Jobs | Week of Oct 13

Jobs this week: A Plant Operations / Customer Service Specialist, Program Manager, Graveyard Supervisor, Service Writer, Certified Welder, Budget Analyst and more!... more

Does Your Business’ Reality Match Theirs?

By MARK RIFFEY - Ever watch any of the business turnaround reality shows on TV? The pattern is the same for most of them – regardless of the type of business. What's the reality at your business?... more

Missoula Job Service Featured Jobs | Week of Oct 6

Jobs this week: A Press Operator for a Screen-printing business, Apartment Maintenance Technician, Mason's Tender, Sanitation Supervisor, Sous Chef and a Registered Nurse.... more

Missoula’s PartnersCreative Named One of Outside Magazine’s Best Places to Work 2014

Missoula-based marketing agency PartnersCreative has been selected one of Outside magazine’s Best Places to Work 2014.... more

Missoula Job Service Featured Jobs | Week of Sept 29

Jobs this week: A Maintenance Technician, Auto Mechanic, Chinking and Staining laborers, Housekeepers, and a part-time Pre-school Reading and Music Teacher! ... more

Testing the Waters–Ensuring the Water You Drink is Healthy

Hard water is the leading water problem in America and, and Missoula and Western Montana are no exception. Here are few things to know about hard water and what to do about it:... more

Big Data, Small Business

By MARK RIFFEY - Rather than being overwhelmed by your data, leverage it. You can use data for guidance and decision making. ... more

Liz Marchi On Entrepreneurship: Rewiring

By LIZ MARCHI -Entrepreneurs are different. They are almost never satisfied with the way things are. They are always looking for ways to make things better, faster, more efficient, and/or smarter. ... more

Missoula Job Service Featured Jobs | Week of Sept 22

Jobs this week: A Composites Production Supervisor, Press Operator, Scheduler/Receptionist, Maintenance Person, Office Machine Repair Tech, Shop Laborer, and more! ... more

Ladies (and gentlemen) — Apply Yourselves!

By CHERY SABOL - A recent study found that women applied for jobs only if they met every single requirement on the job description. Men applied if they met just 60 percent of the requirements.... more

Mark Riffey on Business: Ask Great Questions

By MARK RIFFEY - I’m always looking for better questions to ask. Good questions educate me about a situation or a mindset someone is in and help me understand where they’re coming from.... more

Missoula Job Service Featured Jobs | Week of Sept 15

Jobs this week: Accounting Assistant, part-time Kitchen Helper, Project Estimator, Medical Claims Processor, Preschool and Toddler Teachers, CNC Programmer and more!... more

ROI And Why They Buy

By MARK RIFFEY - If you can't explain the ROI of your stuff to a random person in your prospect's lunch room or warehouse, it's going to get picked to shreds.... more

Missoula Job Service Featured Jobs | Week of Sept 8

Jobs this week: Traveling CNAs, LPNs, LVSs, and RNs, Customer Service Teller, Cashier, Motor Coach and Shuttle Bus Driver, Development Director and more!... more

What Are Your Compelling Reasons?

By MARK RIFFEY - People need compelling reasons to change what they're doing, even if they're not doing anything.... more

Hops Ranch Soon to Provide Fresh Beer to the Flathead

By TRISTAN SCOTT - What began as a 1-acre research project, sponsored by the Montana Department of Agriculture and two local breweries – has entered its second season and is now producing hops.... more

Missoula Job Service Featured Jobs | Week of Sept 1

Jobs this week: HVAC Service Technician, HVAC Plumbing parts Person, Lead Teach, Bus Monitor, Cashier, Supervisor, Customer Service Representative, and more!... more

Earning Return Business, Part Four: Confidence

By MARK RIFFEY - Your clients' confidence in you is critical to earning return business. Take a pizza for example...... more

Missoula Job Service Featured Jobs | Week of August 25

Jobs this week: Roofers, Teachers, Substitute Teachers, and support staff at Missoula County Public schools, Veterinary Assistant/Technician, Glass Installer Information Clerk and more!... more

Earning Return Business, Part Three: Little Things

By MARK RIFFEY - Getting you to return comes from you getting the little things right, even if you're the only game in town.... more

Missoula Job Service Featured Jobs | Week of August 18

Jobs this week: Health Customer Service Representatives, Office Manager, Police Officer, Research and Development Director, a Stone and Granite Fabricator, and more!... more

Hard Water Problems in Missoula

Hard water is the leading water problem in America and, and Missoula and Western Montana are no exception. Here are few things to know about hard water and what to do about it:... more

Missoula Job Service Featured Jobs | Week of August 11

Jobs this week: Someone for School Photography, Carpenter, Administrative Support, Internal Auditor, Warehouse Supervisor, Network Systems Analyst and more.... more

Missoula Job Service Featured Jobs | Week of August 4

Jobs this week: An Auto Technician, a Deli Worker, Housekeepers, Breakfast Attendants, and Laundry Workers, Media Information Coordinator, Lawn Care Technicians and more!... more

Earning Return Business, Part Two

By MARK RIFFEY - Not long ago I heard someone say “Excuses are a lie wrapped in a reason.” Training is a critical component to building a team that brings clients back repeatedly.... more

Wayne and Kathleen Newton Set Up Shop in Lakeside

By JUSTIN FRANZ-Kat’s Korner is one of several new shops and restaurants that have popped up in the small community of Lakeside and Wayne Newton, 72, said it’s no surprise the town is growing.... more

Earning Return Business

By MARK RIFFEY - When you make client service decisions, do you weigh the cost of losing the client?The incremental cost of service is usually tiny compared to losing the client.... more

Missoula Job Service Featured Jobs | Week of July 14

Jobs this week: A Warehouse /Parts runner, Substitute Teacher for Pre-Kindergarten student, Environmental/Housekeeping Director, Dispatch Assistant/Carrier Developer and more.... more

Consistency is Critical to Repeat and Word-of-Mouth Business

By MARK RIFFEY - What inconsistencies can you address to increase repeat and word of mouth business?... more